Personalisation takes time, and crafting can be tedious. Kindly allow 1.5-2.5 weeks for a personalised piece.

For lesser waiting time, do opt for an Expedite or Ready Stocks.

Shipping
Domestic orders:

Shipping is free for orders above $200. Otherwise, a $5 delivery fee applies.

International orders:
Various shipping fees apply.

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Tracking information is sent to your email upon dispatch.

Orders will be shipped during standard business hours, Mondays to Fridays. 

Returns
Conditions for return:

Non personalised items can be returned 7 days from date of purchase or date of delivery for online orders.
Item(s) must be unworn, unwashed, unused and returned to us in original condition with all labels / tags attached.  

Personalised items (without valid reason) cannot be exchanged or returned.

- We highly recommend to get fitted in person at our store for best results.

- For home fitting - request our ring samples here

- For digital fitting - The Herff Jones RightSize™ app is an app designed to help you find your ring size. Please follow the instructions as closely as you can on the app to determine your ring size. Kindly note that this is only for your size gauge and is not a replaceable method to trying out your rings in person. We are unable to hold responsibility for any app glitches or errors.