The labret has been easy to clean, and has not caused any irritation.

Yoke Ling S. 5/5 Verified August 11, 2026

The lobes were positioned nicely, with a comsultation done. The aftercare kit provided has been very helpful with the healing process, and the healing process is going smoothly.

Yoke Ling S. 5/5 Verified August 11, 2026

staffs were very friendly and patient as they walked me through the procedure! They also took the time to help me figure which piercings I like and gave me the proper steps to ensure I took the aftercare well

Brandon T. 5/5 Verified August 1, 2026

I initially wanted a rook piercing but was advised against it due to limited space in my ear anatomy, which I really appreciated. I ended up getting my very first conch piercing instead, and while it was definitely a bit crunchy (as expected with cartilage), the overall experience was great. Mindy was incredibly gentle throughout the process, which made a big difference in calming my nerves. She also took the time to ask if I’d want to wear a ring in the future, explaining how that affects placement—something I hadn’t considered at all. That level of detail gave me a lot of confidence in her expertise. The studio was clean and professional, and aftercare instructions were clearly explained. Overall, a very reassuring first experience, and I’d definitely recommend her to anyone new to piercings.

Ying Yin C. 5/5 Verified June 22, 2026

Love how the 'Iris' 3 petal flower Flatback Labret look together with my stack

Ying Yin C. 5/5 Verified June 22, 2026

I had my rook done by Mindy, it was completely painless. Mindy was gentle and reassuring, making sure you are happy with the placement before piercing. I’ve already scheduled to bring my friends to her for their piercings, you should too! Thank you Mindy.

Sherrill S. 5/5 Verified June 8, 2026

Mindy was really patient and attentive to my needs and queries. Making sure i am comfortable, and what is most suitable for me during the session and that i knew everything about aftercare.

Wendy L. 5/5 Verified June 7, 2026

She was very sweet and explained the whole piercing process to me in detail, before and during the process. After the piercing, she also explained to me the aftercare process and what to expect during the healing period, which is AMAZING because it cleared all my worries. She assured me that as my piercing heals, it is normal for it to have some crusting and pus. She also clarified with me how the aftercare should be done and also showed me. The first photo in the polka dot is when I first got it pierced, and the second photo is after 2 weeks of the piercing. The outcomes that she has told me about indeed happened but remembering that she said it's normal, I'm not so worried. Thank you so much for assuring me during the whole process! Will come back again if I do plan to have any more piercings! 🫶🏻🫶🏻

Nur H. 5/5 Verified May 18, 2026

Mindy is such a warm personality, and truly passionate about her craft! She very intentional when she speaks her clients, and gives very good recommendations on what type of piercings to get depending on the look that we want to go for! I appreciate that she is very thorough when educating me about how to take care of my piercing so that the healing process goes smoothly. Will be back for my next piercing <3

Jolene L. 5/5 Verified May 11, 2026

😍

Miranda S. 5/5 Verified April 8, 2026

It’s so beautifully made and I’m very in love with it!

Jein E. 5/5 Verified March 31, 2026

Love the experience & placement!

Christina K. 5/5 Verified March 23, 2026

very friendly and helpful

Dylan S. 5/5 Verified March 17, 2026

I only received one stud when I ordered 2, and I have not heard back despite multiple emails.

Harini D. 1/5 Verified March 15, 2026

Mindy made me feel less scared when I pierced my ears. She lets you know when it's going to happen and true to the brand name, she's really gentle with it. Mindy takes aftercare seriously too and advises you on what you should do after piercing. Overall, 1 had a really good experience with Mindy and will definitely come back again :)

Natanya L. 5/5 Verified March 11, 2026

Very fast procedure. Although it's an instant pain, it wore off quite fast

Sek Heng L. 5/5 Verified March 8, 2026

Very cool and awesome ear rings. It looks like a ear drip

Sek Heng L. 5/5 Verified March 8, 2026

It's quite solid and comfortable to wear. It's amazing!

Sek Heng L. 5/5 Verified March 6, 2026

It's beautiful, tho I wish it was a 14k solid gold

Sek Heng L. 5/5 Verified March 5, 2026

Had a really great experience here! The piercer was very nice and professional, guided me through the piercing process carefully, and made me feel comfortable throughout. She explained the aftercare clearly and was very open to answering all my questions. I am happy with my experience with them.

Jayashree S. 4/5 Verified March 3, 2026

Mindy was patient and skilled, and the complimentary styling and gentle piercing was a pleasant (and therapeutic) experience. Thank you for the much needed self-care session!

Aubrey L. 5/5 Verified February 27, 2026

she was very helpful in terms of answering my questions on after care and was very friendly and welcoming! my piercing is healing well too

Kirby K. 5/5 Verified February 11, 2026

I had the most pleasant experience getting my first (proper) cartilage piercing with Mindy 💕 From the tranquil, easy vibes of the studio, mellow music and Mindy's calm, steady technique, she put me at ease right from the start. And with the piercing, she guided my breathing so that it was less stressful, and before I knew it, she was done! So glad I went with her, and I can't wait to be back to downsize. It's been 2 weeks since, and following her prescribed aftercare, the healing process has been smooth with minimal swelling and almost no pain.

Simin S. 5/5 Verified January 1, 2026

It hurts every time I lie down on my side because the bar is way too long with its design around gem. I wish I could return it, but I found the parcel too late so I don’t know if I can. It’s a bummer. The gem is beautiful and shiny though. Otherwise, I’d have liked it.

Hyunji C. 1/5 Verified December 7, 2025

After a busy morning, stepping into the atelier felt like a sigh of relief. I immediately felt safe and comfortable, and the service I received was top tier. I look forward to my future visits, either for another piercing or simply to get new jewellery.

Aisyah I. 5/5 Verified November 18, 2025

With consultation with Mindy, she studied my ear atonmey, current piercings and style, she recommend rook for my righty with has 3 loops (lefty haa 2 loops and 1 helix) to even things out. And amazingly it's really gentle piercing. All was done within seconds... Would recommend to all who wants to move onto parts of your ear which is more delicate and you will be under the safe hands of Mindy!

Fion T. 5/5 Verified November 9, 2025

What a cool and comforting place to get pierced. Absolutely enjoyed my experience from start to finish. Jewellery was also so gorgeous. 10/10 recommend.

Samantha M. 5/5 Verified July 30, 2025

NA

Carolin S. 5/5 Verified July 29, 2025

Love this! Perfect gift for a special occasion. And they are so helpful for my request to add a custom engraving on the back. Love the packaging too, super fast delivery!

Elise R. 5/5 Verified July 23, 2025

Gently piercing!

Kai C. 5/5 Verified July 19, 2025

It was a very pleasant experience, this being my third time getting something from SOAMI.

Fiona Y. 5/5 Verified April 25, 2025

Absolutely in love with my heart charm on my permanent anklet. Thanks Mindy for your amazing service and its lovely seeing how dedicated you are in your work♥️✨

Ashra B. 5/5 Verified April 15, 2025

love it!

Sarah T. 5/5 Verified March 25, 2025

The experience with SOAMI was great , friendly and very helpful. The whole process was quick as well. Would definitely recommend!

Dilwin T. 5/5 Verified February 26, 2025

Nice and friendly sales during the making.

Daniel L. 5/5 Verified February 3, 2025

Love the quality, does not tarnish. Sales staff were very patient as we couldn’t decide on which bracelets to pick. Hope to see more charms soon! Would like to add on more charms to my bracelet

Joanne G. 5/5 Verified January 21, 2025

The oval is a bit out of shape. Not that obvious from a far, only when looked up close.

Ashira R. 4/5 Verified January 10, 2025

Looks and feel sturdy

Ashira R. 5/5 Verified January 10, 2025

The design is nice, pretty. Very light and very thin.

Suhaili B. 5/5 Verified December 29, 2024

My 2nd visit. Got permanent Bracelet for my daughter 16th birthday, decided to do one for myself too. Its affordable and few charms in many cute designs are available for you to choose from. Friendly service from the team too (both visit). Im very happy with my purchased.Thank you.

Ayumi R. 5/5 Verified October 24, 2024